Residence Inn by Marriott Toledo West

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4.1

( 8 reviews )

Hotel, Apartment, Inn

Closed 03:00 PM - 11:00 AM See Hours

3554 Secor Rd, Toledo, OH 43606, United States

+1 4197-242-555

Residence Inn by Marriott Toledo West is a renowned 3-star hotel located in Toledo, Ohio. With its prime location and exceptional services, it offers an ideal stay for both business and leisure travelers. Guests can enjoy comfortable and spacious rooms equipped with modern amenities, ensuring a relaxing and enjoyable experience. The hotel also provides a range of facilities including a fitness center, complimentary breakfast, and an indoor pool, adding convenience and luxury to every guest's stay. The professional staff at Residence Inn by Marriott Toledo West are dedicated to providing exceptional customer service, making sure that all needs and preferences are met. With its reputation for excellence in hospitality, this hotel is a top choice for travelers visiting Toledo.

Reviews

4.1/5

8 reviews

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1 stars

Debbie crownover

March 22, 2024

Kelly went above and beyond to provide excellent customer service when I checked in. I had booked through a 3rd party and was being charged more than the rate that Marriott was offering. Kelly canceled my prior reservation and rebooked my room at the lower rate, saving me over $40. I was thrilled. I also thoroughly clean and disinfect every room I check into, especially after the pandemic. The room was very clean. There was dust only on the window sill and the top of the fridge. There were crumbs in the kitchen area under the stool. Both of these issues are minor. One last complaint is the bathroom door did not shut completely. We had to put a towel on the top of the door to get it to close completely. Overall this is my hotel of choice whenever I'm in Toledo. Highly recommended!

Jaysworldtv bros

March 22, 2024

The room was great. I will definitely stay there again and would highly recommend.

Debbie phillips

March 22, 2024

My family and I came to town for a few days because our dog had to have surgery. The girl that worked up at the front “Silk” was outstanding. The customer service that she offered us was second to none. The hotel was beautiful and very clean. We had a suite on the fifth floor. We also called up there to see if we can get the model number off of one of their pieces of equipment in the gym because we absolutely loved it and she actually called us back and gave us the information she went way out of her way for us!! 💪💪💪 We will be back. Thank you

Jozie weiler

March 22, 2024

The breakfast wasnÂ¿t very good. They had breakfast sandwiches that all had pork. The eggs were yucky also. Negative: ""

Henry tseng

March 22, 2024

Be careful, they will use your credit card for "incidentals" and just charge you for extra nights instead. I stayed here on a reservation booked with miles over thanksgiving. Stayed one night, paid for in advance with miles. They charged my card for an additional night's stay and told my credit card company they had "no record of payment." I will be fighting the charge with my credit card company. Even after leaving two separate messages for the general manager, I received no call back. I think this must just be a sleazy business who is looking to get as much $$ as they can and not care about what bridges they burn to do it. I initially enjoyed staying here, but I won't be giving them anymore business.

Diana valentin

March 22, 2024

Subject: Disappointing Experience with Assistant General Manager Kelly at Marriott Hotel||I recently had an unfortunate experience at a Marriott hotel, specifically with the Assistant General Manager, Kelly, that has left a sour taste in my …

Richard liu

March 22, 2024

Highly recommend. Very modern and clean, as well as great customer service. The rooms are huge, and very luxurious. We were just passing through while traveling. It was the middle of the night, and had already checked a few places with no luck. We ended up calling this place, and the front desk associate was able to check us in quickly. She was extremely kind and helpful. Her name was Silk I believe. She is very good at her job, and deserves a promotion. You should definitely stay here.

Abraham g

March 22, 2024

Great experience. From the moment you get in you can smell a lovely fragrance. Rooms are spacious, clean and quiet. The front desk and management were very courteous.